Privacy policy

This Privacy Policy explains how Ridgeline Motorsport collects, uses, and shares personal information when you visit our website, make a purchase, or contact us.

INFORMATION WE COLLECT

We collect information you provide when you place an order, subscribe to updates, request assistance, or otherwise interact with us. This may include your name, phone number, email address, billing and shipping addresses, order details, and information included in your communications with us.

Payments are processed through the payment providers available at checkout. These providers process your payment details, and we may receive transaction information needed to manage and support your order. The information we receive depends on the payment method and provider.

We and our service providers may also collect technical and usage information, such as your IP address, browser type, device information, and interactions with our website, through cookies and similar technologies.

HOW WE USE YOUR INFORMATION

We use personal information to process payments, fulfill and ship orders, provide order updates, respond to inquiries, and manage returns, refunds, and customer support. We also use information to operate and improve our website, maintain security, and detect or prevent fraud.

We may use your information to meet legal, tax, and accounting obligations, respond to lawful requests, resolve disputes, and protect our rights. We may also send product updates or promotional communications where permitted by law and with your consent where required.

HOW WE SHARE YOUR INFORMATION

We may share relevant personal information with service providers that help us operate our business, including providers of e-commerce hosting, payment processing, order fulfillment, shipping, and customer support.

Our online store is hosted by Shopify, which processes personal information to provide its commerce platform and related services. For more information about Shopify's practices, please review the Shopify Consumer Privacy Policy. Shopify and other service providers may process information in countries other than your country of residence.

We may also disclose information to comply with legal obligations, respond to valid legal requests, protect our rights or the security of our services, or in connection with a proposed or completed merger, acquisition, financing, or sale of all or part of our business. We may share information for other purposes when you authorize us to do so.

COOKIES & TRACKING TECHNOLOGIES

We and our service providers may use cookies and similar technologies to operate our website, remember preferences, support shopping cart and checkout functions, and understand how visitors use our services.

You can manage cookies through your browser settings and any cookie controls made available on our website. Blocking or disabling certain cookies may affect website functionality. For information about cookies used by Shopify, please review Shopify's Cookie Policy.

DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing support, resolving disputes, and meeting legal, tax, and accounting requirements.

When information is no longer needed, we delete or anonymize it, unless further retention is required or permitted by law. If immediate deletion is not possible, such as when information remains in backup archives, we securely retain it and restrict further processing until deletion is possible.

DATA SECURITY

We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or loss. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

YOUR CHOICES & CONTACT

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, or to limit or opt out of certain uses or disclosures. These rights may be subject to exceptions and limitations. We may need to verify your identity before responding to certain requests.

You can unsubscribe from promotional emails using the unsubscribe link in those messages or by contacting us. We may still send communications necessary to manage your orders or provide requested services.

To ask a question about this Privacy Policy or submit a privacy request, please contact sales@ridgelinemotorsport.com.